Simply browse our products, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

Yes, if your order has not yet been processed or shipped. Please contact us as soon as possible at support@flomiy.com.

Orders are processed within 1–2 business days. Delivery typically takes 6–8 business days, making the total estimated delivery time 7–10 business days.

Yes! We offer FREE standard shipping on all UK orders.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number. You can use it on our Track Your Order page.

Tracking information may take up to 24–48 hours after dispatch to become available.

We accept major credit and debit cards as well as other secure payment methods available during checkout.

Yes. You may return eligible items within 30 days of receiving your order. Please see our Return & Refund Policy for complete details.

Please contact us within 48 hours of delivery with your order number and photographs of the item. We'll arrange a replacement or refund as quickly as possible.

At the moment, we only ship within the United Kingdom.

Email: support@flomiy.com

Phone: +44 7494475667

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT)